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Temario del curso

Day 1 — Introduction to AI and Business Applications

Module 1 — Introduction to Artificial Intelligence

  • What AI is and what it is not
  • Types of AI systems
  • Generative AI and Large Language Models
  • AI myths vs reality
  • Current business trends in AI adoption
  • Opportunities and limitations of AI

Module 2 — AI in Modern Business Operations

  • How companies use AI today
  • AI applications in manufacturing and operations
  • AI in sales and customer communication
  • AI in HR and recruitment
  • AI in procurement and logistics
  • AI in finance and reporting
  • AI for quality management and compliance

Practical Exercise

Participants test AI tools for:

  • summarization,
  • report generation,
  • email drafting,
  • workflow support,
  • document analysis,
  • meeting notes,
  • and operational planning.

Day 2 — Practical AI Productivity and Workflow Automation

Module 3 — AI-Powered Productivity

  • AI assistants for managers
  • Prompt engineering for business users
  • Creating effective business prompts
  • Using AI for:
    • reporting,
    • planning,
    • presentations,
    • documentation,
    • meeting preparation,
    • decision support

Module 4 — Data Analysis and Business Insights

  • Business analysis with AI
  • Extracting information from documents and spreadsheets
  • AI-assisted forecasting and trend analysis
  • KPI monitoring and operational insights
  • Working with structured and unstructured business data

Practical Workshop

Teams work on realistic business scenarios:

  • production reporting,
  • sales forecasting,
  • supplier analysis,
  • HR documentation,
  • operational dashboards,
  • and quality issue analysis.

Participants build practical AI-supported workflows relevant to their departments.

Day 3 — AI for Operations, Planning, and Decision-Making

Module 5 — AI in Operations Management

  • AI for operational efficiency
  • Workflow optimization
  • Inventory and warehouse support
  • Predictive maintenance concepts
  • Process standardization
  • AI-assisted decision-making

Module 6 — Department-Specific AI Applications

Production and Operations

  • Production monitoring
  • Root-cause analysis
  • SOP generation
  • Operational reporting

Sales and Business Development

  • Lead qualification
  • Proposal generation
  • Customer communication
  • Competitive analysis

HR

  • Job descriptions
  • Interview preparation
  • Training plans
  • Internal communications

Finance and Accounting

  • Financial summaries
  • Invoice/document analysis
  • Compliance support
  • Reporting automation

Quality Management

  • Nonconformity analysis
  • Documentation support
  • Audit preparation
  • Risk tracking

Practical Workshop

Participants design:

  • one AI use case for their department,
  • one automation opportunity,
  • and one measurable productivity improvement initiative.

Day 4 — AI Governance, Risk, and Implementation

Module 7 — AI Governance and Compliance

  • Responsible AI usage
  • Data privacy and confidentiality
  • Risks of generative AI
  • AI governance policies
  • Human oversight and validation
  • Understanding the EU AI Act
  • Ethical and operational considerations

Module 8 — Practical AI Implementation

  • How to introduce AI inside an organization
  • Identifying quick wins
  • Selecting tools and processes
  • Change management considerations
  • Measuring ROI from AI initiatives
  • Building an AI adoption roadmap

Group Exercise

Teams evaluate:

  • which processes should or should not use AI,
  • operational risks,
  • implementation priorities,
  • and internal adoption challenges.

Day 5 — Business Simulation and AI Strategy Workshop

Module 9 — AI Strategy Workshop

Participants work in teams to create:

  • department AI action plans,
  • implementation priorities,
  • risk assessments,
  • and measurable operational goals.

Final Practical Project

Teams present:

  • a real AI implementation proposal,
  • expected business benefits,
  • operational impact,
  • risks,
  • and adoption strategy.

Final Discussion and Recommendations

  • Next steps for AI adoption
  • Internal AI champions
  • Recommended tools and workflows
  • Long-term AI capability development

Requerimientos

Target Audience

  • Production Managers
  • Strategic Planning Managers
  • Sales and Business Development Leaders
  • HR Managers
  • Procurement and Warehouse Managers
  • Innovation Leaders
  • Finance and Accounting Professionals
  • Quality Managers
  • Operational and Administrative Managers
 35 Horas

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